Terms & Conditions

By accessing this web site, you are agreeing to be bound by this website Terms and Conditions of Use, all applicable laws and regulations, and Agree that you are responsible for the compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

1. Description of services

1.1. FLOWERED.CO is offering a gorgeous selection of flower bouquets, flowers and chocolates, gift section and other items that will be available on special events and occasions.

2. Products

2.1. We are dedicated to delivering your arrangements with the utmost care and efficiency.

2.2. All products as depicted on this website (as may be varied from time to time) are available for local delivery only. Certain flower and plant products may be delivered in bud to ensure longer life.

2.3. All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality without prior notice.

2.4. In the event that FLOWERED is unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full , subject to agreement,  no later than 30 days after the intended delivery date.

2.5. Some products on the website are not available for same day delivery unless stated otherwise.

3. Price

3.1. Prices listed within the website are valid for a maximum of 14 days from the day of ordering, but are subject to change during peak periods and to accommodate the seasonal availability of some flowers.

3.2. Product prices include the local delivery charge.

3.3. We reserve the right to change without notice, the price, or prices of any, or all products listed on the website.

4. Orders / Payment

4.1. During the order process, you will be required to provide us with your complete personal details, including accurate address for payment, together with shipping address.

4.2. We accept payment only cash on delivery.

4.3. By clicking on the 'SUBMIT ORDER' button at the end of the order process, you are consenting to be bound by our Terms and Conditions contained in these Terms and Conditions and appearing anywhere on website.

4.4. Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.

5. Delivery

5.1. Except where stated, Standard Delivery is next day, and, certain locations, such as Al-Jahra and Fahaheel, will be charged at a higher amount than the standard delivery charge. 

5.2. To ensure that only the highest quality flowers are used, we       can only take same day orders until 12:00 PM

5.2. Selected products are not available for delivery to certain areas - where possible we will advise you of these restrictions.

5.3. Delivery Services - Should you require your delivery to be made same day or within a specific time period please email us on FLOWERED.CO to place your order.

5.4. Your intended delivery date will be confirmed in your email order confirmation. 

5.5. Delivery is not available on Fridays or public holidays, orders will be delivered on the next working day unless stated otherwise.

5.6. To avoid problems or delays with delivery, please ensure that you have included the full and accurate address details, of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.

5.7. In the case of delivery to certain locations, where a third party is involved, such as offices, hospitals, wedding events, and other business locations, the signature of any person authorized to accept delivery on behalf of the organization shall be accepted as proof of delivery to your chosen recipient.

5.8. Please note that the FLOWERED.CO is only responsible for facilitating the delivery to the address you quote , we regret that where the goods have been correctly delivered we cannot accept responsibility if the intended recipient has moved, or lives elsewhere, and the actual receiver refuses or fails to return item(s).

5.9. Where the delivery driver is unable to find someone to accept delivery, you will be notified immediately.

5.10. In the instance of there being difficulties in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details you provide at the time of placing your order.

5.11. If the intended recipient refuses to accept the delivery, we cannot guarantee a refund.

6. Cancellation

6.1. Once an order has been prepared for delivery or shipped,   we cannot modify or cancel you purchase. If you find your order must be modified in any way, please call our store to check on the status of your order. If your order has not yet been prepared, we will be happy to honor any requests you may have.

7. FLOWERED.CO Contact details

7.1. In the event that you are not satisfied with your order, any complaints should be addressed in the first instance to by email. 

7.2. Because of the perishable nature of most products and in order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within 1 working day of the date of delivery or intended delivery of your purchase.

8. Disclaimer

 8.1. Whilst we agree to use all reasonable endeavors to ensure that the website is fully operational and error-free we cannot guarantee this and, therefore accept no responsibility for any defects and/or interruption of the website and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the website impossible or impractical.

9. General

9.1. We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access FLOWERED.CO from time to time. We will post any changes on the website and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the website. Changes will be effective immediately after the posting of any such change and all subsequent dealings between you and us shall be on the new Terms and Conditions.

9.2. Additionally, we reserve the right to suspend, restrict or terminate access to the website at any time.

9.3. We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy.

9.4. In respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.

9.5. Your purchase will be deemed to have occurred in the State of Kuwait. These Terms and Conditions shall be governed by and construed in accordance with Kuwaiti Law and the parties agree to submit to the exclusive jurisdiction of the State of Kuwait courts.

Before placing your order, please review Terms & Conditions.